Report Title:
Enterprise Zone; Call Center
Description:
Expands the definition of "call center" to include a business providing customer and technical support services to disease management services. Defines "disease management services". (SD1)
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THE SENATE |
S.B. NO. |
2609 |
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TWENTY-FIRST LEGISLATURE, 2002 |
S.D. 1 |
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STATE OF HAWAII |
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A BILL FOR AN ACT
relating to enterprise zones.
BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF HAWAII:
SECTION 1. The state enterprise zone law offers state, county, and other incentives to certain types of businesses that increase their hiring in zones selected by the counties and approved by the governor. Enterprise zones are intended to stimulate business and industrial growth in low income or high unemployment areas to revitalize those areas.
The purpose of this Act is to expand the scope of the enterprise zone law by including businesses that provide customer and technical support services to disease management services within the definition of "call center".
SECTION 2. Section 209E-2, Hawaii Revised Statutes, is amended by adding a new definition to be appropriately inserted and to read as follows:
""Disease management services" means patient self-management education, which may include primary prevention, behavioral modification programs, and compliance or surveillance, and routine reporting and feedback, which may include communication with patient, physicians, health plans, or ancillary providers."
SECTION 3. Section 209E-2, Hawaii Revised Statutes, is amended by amending the definition of "call center" to read as follows:
""Call center" means a business providing service at an establishment in which customer and technical support service for manufacturing companies, disease management services, computer hardware and software companies, credit collection services, product fulfillment services, or disaster management services, are provided by telephone; provided that the business shall not include telemarketing or sales."
SECTION 4. New statutory material is underscored.
SECTION 5. This Act shall take effect upon its approval.